Edify

Features Edify

Edify brings all of your business communications together, unifying Unified Communications + Contact Center + API functionality, in one intelligent interface.
Bad customer and employee experiences stop here.
Our unified, omnichannel, cloud-native, genius, single piece of software is changing everything.
Edify is an all-in-one solution for your business, eliminating the disorganization of having separate systems and unifying the customer service experience across all communication channels.
Use Edify to: - Connect your business with your customers to provide stellar customer service across all channels on all devices - Connect employees with each other from anywhere in the world using modern collaboration tools - Bring bots and humans to work together so they are harmonious, synchronized, and efficient - Integrate into the CRM you already use, like Salesforce or Zendesk - Quickly reference your knowledge base to resolve customer issues fasterWith global availability and real-time redundancy, Edify is engineered to the highest extent and guarantees 100% uptime SLA, no matter where on Earth you operate.
We deliver maximum scalability, flexibility, uptime, and cost-effectiveness, so you can deliver a memorable CX.
We built the business communications platform we wish all companies had.
Because we are Edify, and we’re customers, too.